Privacy Policy
Effective date: November 14, 2026
Alex Car Wash Services LLC ("we", "us") repairs and maintains car wash equipment. This policy explains what information we collect through our website, our customer service request site and our text messages, and how we use it.
Information we collect
- Name, phone number, email address and job title of our customers' staff (owners, managers and assistant managers).
- Service request details you send us, including descriptions, photos and videos of equipment.
- Basic sign-in and activity records (date, time and approximate location) used to keep accounts secure.
How we use it
- To receive, schedule and complete service requests and send service reports and invoices.
- To send service-related text messages and emails, such as request confirmations, scheduling updates, technician arrival and job completion notices.
- To keep our records and protect accounts from misuse.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent or trade your phone number or personal information. We use service providers (for example our text messaging carrier, email provider and secure file storage) only to deliver our own messages and keep our records, and they may not use your information for anything else.
You can stop text messages at any time by replying STOP. See our SMS Terms.
How we protect it
Information is stored in secured business accounts. Customer sign-in uses a phone number and a personal PIN.
Your choices
You may ask us to update or delete your contact information at any time by contacting us below. Your store's Owner or District Manager can also remove you from the service request site.
Contact us
Alex Car Wash Services LLC
Euless, TX
Email: info@alexcarwashservicesllc.com
Phone: (318) 918-3249